FAQ
Returns
We want you to love your purchase, however, if you are not satisfied with your purchase we request that you please reach out to us at info@annmariekids.com so that we can make it right! Our refund policy can be read here.
Shipping and Order Status
We strive to have quick shipping! When your order has shipped you will receive an email along with tracking information. Our shipping policy can be read here.
What do I do if an order is out of stock?
Ann Marie Kids purchases items from several "small batch" vendors. Small batch means that there are only a certain number of each item made, and then they are no longer available. This keeps items unique, however, can also be disappointing when an item you would like is not available in the size you need.
You will notice on our products that some items have a button "Notify me when this item is available". This means that these items are available for reorders. If you do not see that button on an item, that means it is a small batch item and we are not able to reorder, or order in a different size.
Can I pick up an item if I am local?
As of now, no you cannot pick up your items if you are local. However, we are hoping to implement this option soon! Thanks for your patience!
Payment Methods
We accept Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, Facebook Pay, and Paypal.
Gift Cards
We offer gift cards in the amounts of $10, $25, $50, and $100. If you would like to purchase a gift card in a different amount, please contact us at info@annmariekids.com. Gift cards do not expire!
If you have a gift card, but have lost your number, please contact us!